So...

A few months ago now, you received a fairly technical question from the other side's solicitors.  You forwarded this on to me without explanation, with the comment "please reply as a matter of urgency".

I rang you, and asked for an explanation of the question, as I didn't understand it, being largely in legalese.  You advised me to answer the question in a particular way, which I did, in a letter back to you, which (I assume) you then forwarded on...

A couple of weeks ago, you sent me a copy of a letter from the other side's solicitors, asking the exact same question, and asking for a "specific answer".  Again, you provided no explanation, but asked me to "reply as a matter of urgency".  I rang you again, and asked what it was all about.  You told me you didn't know.  Eventually, you found out, and told me you would answer the question for me, and that I need not write a reply.

Today, I've received from you a copy of a letter from the other side's solicitors, asking the exact same question once again.  Once again, you have given no explanation, but have asked me to "reply as a matter of urgency".

Why am I paying a solicitor?  All you're doing is passing their letters on to me.

You are the trained professional, not I.
You have access to the deeds, which allow you to answer this question.  I do not.
You can ask the buyer's solicitors for clarification.  I am not allowed to approach them.

One appoints a professional to provide expertise and guidance in areas where one has no skill of ones own.  One expects to be helped through difficult matters, supported, advised, by people who have experience in the field.  They should inspire confidence.  At no point has this been the case.  For goodness sake, even when I came in to sign the contract, it was I who had to point out where I was supposed to sign, after you told me to sign in the box marked for the witness....

Were it not for the fact that (please God!) we're very close to actually finishing this thing, I would be sending you this letter today.  However, knowing you to be an incompetent, with all the defensive, arse-covering petulant childishness that is so often the mark of such people, I shall not, for fear of actually slowing things down...

Rest assured that you will be receiving this letter, or one very similar, quite soon after we do complete (assuming we actually do).  I do so hope that your practice is in the habit of sending out customer satisfaction questionaires, too. I should enjoy filling in one of those.